Author: Robert Minicucci

A well-trained staff is highly essential not only to prevent events as noted above, but also to ensure that employees integrate Quality and agency requirements into everyday activities.

As we come to the close of this election cycle (with much thanks and relief), today we delve into how “retail politics” can help Quality be more successfully integrated into everyday activities.

In my role, I help companies remain compliant and people remain sane. At the core of this, I must build trust and collaboration among many different people, and one way to achieve this is to build great teams.

Dictators don’t engage people they don’t focus on the “why,” only the “what.” They demand action, no questions asked. Educators, rather, engage people by focusing on helping them understand the “why” of Quality so they are better prepared and equipped to work on the “how.”

Quality – like fire prevention – is everyone’s responsibility. What happens when only firefighters (or Quality departments) are responsible? They run all over looking for fires, always on alert and in a constant state of crisis.

Responses to our last post were quite positive (Thank You.), so I wanted to provide more details around building a “Voluntary QA” Culture. The first lesson: “Think like a coach instead of a cop.”

Responses to our last post were quite positive (Thank You.), so I wanted to provide more details around building a “Voluntary QA” Culture. The first lesson: “Think like a coach instead of a cop.”

A great article in January’s Nature spells out what I believe to be a new movement in Quality Assurance (QA). The article discusses “Voluntary QA” and how it can: 1) Improve overall data Quality and research practices. 2) Develop research processes that prevent issues before they happen.